Return Policy

Return Policy for TobyRoo Originals

Thank you for choosing TobyRoo Originals! Each design is crafted to inspire and bring your DIY projects to life. Due to the digital nature of our products, all sales are final. We cannot accept returns, offer refunds, or provide exchanges once files are downloaded.

Important Note: Our designs may require specific equipment, software, and knowledge of crafting processes to use successfully, including but not limited to sublimation printers, heat presses, and editing software. Please ensure you have the necessary tools and familiarity with these processes before purchasing.

While we're happy to answer questions about our products, we’re unable to offer technical support for equipment or crafting processes. If you encounter issues with your downloaded files, please reach out to us at hello@tobyroo.com —we’re here to help!

Thank you for understanding, and happy creating with TobyRoo Originals!